The SectigoStore.com 30-day Refund Policy
Even though we offer world-class products and services, we realize that sometimes you may need to cancel an order. If you are considering cancellation, feel free to send an e-mail to our Refunds department to discuss any issues or simply fill out our online form.
SectigoStore.com backs all its products with a full replacement or refund policy. SectigoStore.com will cancel and refund, or issue a store credit, for any order upon request by the Customer within 30 days. The refund/cancellation request must be made via the Customer control panel for the specific order in question. Once again, all refund/cancellation requests must be submitted within 30 days of the initial order date.
To get store credit or a refund, please click here and select your order for cancellation. Keep in mind that while a store credit can be processed very quickly, a refund typically takes 72 hours.
NOTE: The 30-Day Money Back Guarantee may not apply to the purchase of additional SANs (Subject Alternative Names) due to limitations on Sectigo's side, please contact us to discuss your options.